FAQs
What products does Boss Luxe Brand offer?
We offer a variety of stylish and high-quality products, including cell phone cases, candles, crewneck hoodies, spiral notebooks, tote bags, t-shirts, and mugs.
How long does it take to receive my order?
Since our products are made on demand, processing takes 2-7 business days before shipping. Shipping times vary:
- Domestic orders: 5-12 business days
- International orders: 10-30 business days
Can I return or exchange an item?
Since our products are custom-made, we only accept returns for defective or damaged items. If you receive a damaged item, please contact us at info@digitalmarketingwithshanee.com within 7 days of delivery with photos of the issue.
How do I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this to track your shipment and stay updated on its delivery status.
Can I change or cancel my order after placing it?
Unfortunately, we cannot modify or cancel orders once they are in production. Please double-check your order details before checking out.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options. All transactions are encrypted for security.